Shipping policy
At Racing Puzzles, we proudly ship worldwide - and shipping is always free.
Processing Time
All orders are processed and shipped within 2-4 business days.
You’ll receive a shipping confirmation email with a tracking number as soon as your order is on the way.
Estimated Delivery Times
- USA & Canada: 5-10 business days
- UK: 5-8 business days
- Australia: 6-9 business days
- Europe: 6-12 business days
- Rest of the world: 10-20 business days
Please note that delivery times may vary depending on your location and local postal service.
Tracking Your Order
Once your order ships, you'll receive a tracking link by email so you can follow its journey. If you don’t see it, check your spam folder - or contact us at support@racingpuzzles.com.
Customs & Import Taxes
We do our best to avoid any import fees. In most cases, no customs or import duties are required.
If anything unexpected comes up, please reach out - we’re here to help.
Lost or Delayed Packages
If your order is significantly delayed or tracking hasn’t updated in over 10 business days, email us at support@racingpuzzles.com. We’ll investigate and make it right - with a reshipment or refund.